Elevated error levels on survey and dashboard

Incident Report for Peakon

Resolved

This incident has been resolved.
Posted Jul 28, 2020 - 14:05 CEST

Update

Error rates have returned to normal and all services are operational.
Posted Jul 28, 2020 - 14:05 CEST

Monitoring

We have identified the root cause of the issue and will continue to monitor the health of the system.
Posted Jul 28, 2020 - 13:44 CEST

Investigating

We are seeing an increased error rate for the Peakon dashboard and survey applications. We are investigating to find the root cause of the issue.
Posted Jul 28, 2020 - 13:24 CEST
This incident affected: Dashboard, Survey, and API.