Slow response time and errors loading dashboard

Incident Report for Peakon

Resolved

System has been stable for 40 minutes, so will close this incident. We will follow our usual post-mortem process to ensure we fix all underlying issues.

Posted Sep 24, 2018 - 18:57 CEST

Monitoring

The systems are recovering, but we continue to investigate the root cause.

Posted Sep 24, 2018 - 18:23 CEST

Update

We have taken steps to reduce the load, but the system remains slow at times with occasional errors.

Posted Sep 24, 2018 - 17:53 CEST

Investigating

We are seeing a high load of the database, which causes slow load times and occasional errors. We are investigating.

Posted Sep 24, 2018 - 17:29 CEST

This incident affected: Dashboard.