Elevated response times and error rates

Incident Report for Peakon

Postmortem

We had a high amount of incoming requests to several endpoints, which were not rate limited, and generated a heavy load on our application. This caused an increase in latency and errors due to the request timeouts. The issues were resolved once the rate limiting was enabled for those endpoints.

Posted Feb 14, 2023 - 15:32 CET

Resolved

This incident has been resolved.
Posted Feb 14, 2023 - 15:14 CET

Investigating

We are currently investigating this issue.
Posted Feb 14, 2023 - 11:10 CET
This incident affected: Dashboard, Survey, and API.