Realtime services degraded performance

Incident Report for Peakon

Resolved

This incident has been resolved.

Posted Nov 02, 2020 - 11:24 CET

Monitoring

We have implemented a fix and are currently monitoring the performance.

Posted Nov 02, 2020 - 10:50 CET

Identified

We have identified an issue with our realtime services which is causing degraded performance for some users for features such as realtime updates of the dashboard and exporting data. We are working to mitigate the issue.

Posted Nov 02, 2020 - 10:39 CET

This incident affected: Dashboard and API.