The issue has been resolved and the backlog of SMSs have now been successfully sent.
Posted Mar 31, 2019 - 18:53 CEST
A fix has been implemented and we are monitoring the results.
Posted Mar 31, 2019 - 13:04 CEST
We have been experiencing an issue delivering SMSs this morning, causing some employees to not receive their survey/reminder SMSs. We have identified the issue and taken action to avoid it happening again. We are also working on a fix to resend the SMSs that weren’t delivered as expected.