Elevated error rates across the dashboard and survey

Incident Report for Peakon

Resolved

This incident has been resolved.
Posted Aug 18, 2020 - 17:45 CEST

Monitoring

We have identified the cause of the issue to be an automatic failover of one of our caching databases. Error rates are back to normal and we are monitoring the situation.
Posted Aug 18, 2020 - 16:46 CEST

Investigating

We are currently seeing increased API errors rates, affecting the Peakon dashboard and survey.
Posted Aug 18, 2020 - 16:40 CEST
This incident affected: Dashboard, Survey, and API.
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