Errors answering survey for a subset of users

Incident Report for Peakon

Resolved

System has been operating normally for an hour and we will close this incident. We have identified the cause of the errors, which we confirmed affected only a relative small subset of users. We will ensure that a similar issue cannot reoccur.

Posted Feb 06, 2020 - 14:05 CET

Monitoring

We have reverted the deploy, and things are looking normal again. We are investigating the root cause and will continue to monitor.

Posted Feb 06, 2020 - 12:55 CET

Investigating

We are currently investigating an issue with answering the survey

Posted Feb 06, 2020 - 12:48 CET

This incident affected: Survey.