Investigating API errors

Incident Report for Peakon

Resolved

System has been operating normally for an hour and we will close this incident. We have identified the cause of the errors, and will work on a fix to prevent this in the future.

Posted Feb 19, 2020 - 12:01 CET

Monitoring

The software changes have been rolled back and we are monitoring the situation closely. Everything is operating as normal again.

Posted Feb 19, 2020 - 11:04 CET

Investigating

We are currently investigating an issue with errors on our API due to a software deployment and are rolling back the changes to stabilize everything.

Posted Feb 19, 2020 - 10:43 CET

This incident affected: Dashboard, Survey, and API.