Elevated error rates in dashboard and survey
Incident Report for Peakon
This incident has now been resolved.
Posted Nov 10, 2020 - 17:53 CET
We have put a fix in place to mitigate the issue, and are monitoring the situation. All services are back online.
Posted Nov 10, 2020 - 16:13 CET
The issue has been identified and a fix is being implemented.
Posted Nov 10, 2020 - 15:36 CET
We are again seeing elevated error rates, and are investigating.
Posted Nov 10, 2020 - 15:17 CET
A fix has been implemented and we are monitoring the results.
Posted Nov 10, 2020 - 13:22 CET
We have identified the issue to be an increased load introduced by a third party and we have since blocked the related account. All systems are back online, and we are monitoring the situation.
Posted Nov 10, 2020 - 12:59 CET
We are seeing elevated error rates across our web applications, affecting the Peakon dashboards and survey. We are currently investigating the root cause.
Posted Nov 10, 2020 - 11:43 CET
This incident affected: Dashboard, Survey, and API.