Elevated error levels on survey and dashboard

Incident Report for Peakon

Resolved

This incident has been resolved.
Posted Jan 12, 2021 - 20:00 CET

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jan 12, 2021 - 19:35 CET

Update

We are continuing to work on a fix for this issue.
Posted Jan 12, 2021 - 19:02 CET

Identified

The issue has been identified and a fix is being implemented.
Posted Jan 12, 2021 - 18:33 CET

Investigating

We are seeing elevated error rates across our web applications, affecting the Peakon dashboards and survey. We are currently investigating the root cause.
Posted Jan 12, 2021 - 18:02 CET
This incident affected: Dashboard, Survey, and API.